Integrated Cross Channel Sales Processing System

Customers come back to businesses because they get the right product when they want it. Whether your shop-front is online, on the high street, or handled by a call centre, orders need to get to the customers as fast as possible.

Junction Solutions has developed Microsoft Dynamics™ AX 2012 to provide a scalable sales order processing system delivering maximum speed and efficiency.

You can automate sales processes, track and locate stock items with ease, and check the accuracy of pricing and discounts. Customers can track orders online and, with the global available-to-promise (ATP) view providing delivery alternatives in the event of unexpected disruptions, you ensure no disappointments.

Rapid Order Entry - all customer facing transactions have been designed to be fast for efficiency and service
Improved customer service - all customer and stock information at your fingertips with rapid order fulfilment
Sales Uplift - automated cross sell and up-sell capabilities with the ability to manage and drive promotions
Reduced Costs - fast order processing, efficient management of backorders and powerful fraud prevention capabilities
Avoid Lost Sales - suite of capabilities to ensure the optimal stock levels to meet demand
Reduce Returns - a solution orientated for superb customer service with many tools that have been proven to reduce the number of returns

Junction Solutions have used our retail expertise and Microsoft Dynamics™ AX 2012 to develop a retail management system that gives everyone in your business the information they need to be more effective at serving the specific needs of your customers.

To learn more about how Junction Solutions can improve decision-making, enable better stock management and improve customer focus across all of your retail channels, call us now on +44 (0) 1494 429 361 or click here