Online spending is now a significant percentage of many retailer's overall revenue, and consumer expectations for seamless cross-channel shopping have increased. However, retailers are facing two major obstacles - a lack of cross-channel operational efficiencies and lingering technical shortfalls.

You may have rushed to build your online channel, as most retailers have, to meet growing consumer demand. Unfortunately, the long-term cross-channel implications were often not part of the initial design. And with the pressure to quickly create a web presence, you probably invested in rudimentary, standalone, first-generation software which will hinder your ability to grow your business.

Junction Solutions’ eCommerce on Demand solution, JunctionEOD™, is a full featured, hosted, eCommerce platform. It provides integrated eCommerce for cross-channel retail and direct-to-consumer initiatives. Powerful management tools offer complete management of merchandising and website storefronts. JunctionEOD can be sold stand alone or integrated to any of Junction Solutions for Retail applications including point-of-sale, cross-channel retail, consumer demand planning, and business intelligence.

If you want to rapidly launch a new eCommerce site or replace an existing operation, to succeed you will need the latest commerce infrastructure at an affordable cost. The JunctionEOD™ end-to-end solution provides everything you need to jumpstart and manage your retail business - leveraging Microsoft’s advanced technology, JunctionEOD™ is built on Microsoft .NET and SQL Server.

Software-as-a-Service

JunctionEOD™’s Software-as-a-Service (SaaS) model delivers best-in-class eCommerce software as an on demand service. With full flexibility to customise your eCommerce application, you can respond rapidly to new market opportunities. With no investment in software, you will always have the latest technology, reduced time-to-market, unlimited scalability, security and pay-as-you-go pricing.

Sophisticated Storefronts & Smart Shopping

JunctionEOD™ makes it easy to build your web store and reproduce your brand within a professionally-designed storefront. In addition, your customer will have a comprehensive, yet easy-to-use, shopping cart and account management system. This “smart” shopping cart displays actual shipping, tax, discounts and real order total. It also displays estimated ship date and estimated receive date

Geographic Load Balancing

Geographic load balancing provides the ability to have Web servers at several distinct geographic locations. With JunctionEOD™, your site can be hosted in multiple locations for better reliability and performance. Customers are essentially sent to the fastest performing data centres.

Smart Search Capabilities

Smart search functionality enables you to display search results in ways that will most likely lead to sales through guided navigation, advanced full text search engine and support spell checking with a custom dictionary.

Unlimited Scalability

JunctionEOD™ is designed to accelerate your e-business growth. True scalability is achieved through both a highly efficient code base as well an architecture that allows processing to be distributed among multiple servers, if necessary. JunctionEOD™ leverages the advances of the Microsoft’s .NET framework to achieve 10 times the performance improvement of comparable sites built using ASP or ColdFusion technologies.

Flexible Coupon Engine

JunctionEOD™ has the ability to create coupons that give percentage or fixed dollar amount discounts, free shipping, or a free product. Coupons can be tied to certain redemption criteria such as order subtotal amount or purchase of a specific product.

Real-Time Order Integration

In any multi-channel environment, it is critical that order capture points work in harmony and feed the right information to back-end systems. The additional revenue opportunities that are associated with a new sales channel are often lost due to overwhelming costs and a loss of focus. JunctionEOD™’s Real-Time Order Integration integrates with existing back office systems to provide the customer with timely, accurate order status such as inventory availability and shipping dates.

Real-Time Credit Card Processing

JunctionEOD™ provides both real-time credit card processing and validation. If there is a problem with a credit card transaction, the customer can be notified immediately rather than via email or through a phone call, at a later time or date.

Promotions Engine

JunctionEOD™ allows for the creation of highly traceable email campaigns, affiliate programs and other external links with its Promotions Engine. Detailed reports display shopping behaviour and return on investment.

Selling online is now a key element of many retailers' business models, but, to maximise its potential, you need a software package that's able to satisfy customer expectations of seamless cross-channel shopping and that has the technical sophistication and flexibility to grow your business.

Created with Microsoft Dynamics™ AX, 2012 Junction Solutions' e-commerce on Demand solution, JunctionEOD™, is a full-featured, hosted, next generation eCommerce platform delivering an affordable end-to-end solution. It provides integrated eCommerce for cross-channel retail and direct-to-consumer initiatives with powerful management tools for merchandising and website shop fronts. Whether you want to launch a new eCommerce initiative or replace an existing operation, JunctionEOD™ is the way to do it.

Junction Solutions have used our retail expertise and Microsoft Dynamics™ AX 2012 to develop a retail management system that gives everyone in your business the information they need to be more effective at serving the specific needs of your customers.

To learn more about how Junction Solutions can improve decision-making, enable better stock management and improve customer focus across all of your retail channels, call us now on +44 (0) 1494 429 361 or click here